FAQ - Frequently Asked Questions


Wallet crashes or has crashed and now won’t launch. Fails every time. What do I do?

An abnormal exit of the wallet could result in a blockchain inconsistency from that point onwards...


When will my MN get the next payment, and is masternode list related?

(adapted from https://github.com/PIVX-Project/PIVX/issues/216#issuecomment-316534805 by Mrs-X)T...


My wallet seems to have become stuck syncing and says remains at X hours left. It’s been many hours and status hasn't changed. What do I do?

This may happen due to connecting to some bad peers or your chain has been corrupted somehow. Fi...


Where are my wallet.dat, blockchain and configuration(.conf) files located?

Your PIVX data directory stores your blockchain, configuration, wallet, and masternode data. By d...


How do I make a backup of the blockchain so I can avoid a full resync if something goes wrong?

After a successful full resync, and if your wallet it working fine, you can make a backup of the ...




How can I control which address my coins are sent from?

(video)Open the PIVX walletClick the "Settings" option on the toolbarThen select "Options"Click t...


My PIVX wallet is missing some of my PIV or has no balance at all!, Easy steps to solve this

As a safety precaution always go to your PIVX data directory and backup your wallet.dat, Preferab...


Terminology

Immature (PIV) - The maturity of coins refers to their staking eligibility, which is controlled ...


Nothing happens when I click Open Wallet Config File on my Mac

Symptoms: Within PIVX Core, clicking Open Wallet Config File does not do anything Cause: MacOS...


Staking FAQ

Frequently Asked Questions about staking. For support, see How do I activate staking?Please see...


Mandatory Upgrade and Hard Fork FAQ

What is a mandatory upgrade? A mandatory upgrade is when you are required to upgrade your softwa...


Why do some of my zPIV not appear?

Modified on: Mon, 16 Jul, 2018 at 1:29 PM Backing up and Restoring V2 zPIV from a Deterministic ...


How can I export / import zPIV?

If you have zPIV on separate wallet.dat files and want to combine them, you can use the following...


My wallet is still autominting even though I added the line to disable it in my config file

Symptoms The wallet continues to automint even after adding "enablezeromint=0" to the config fil...


A transaction does not appear in the destination wallet

This can happen if either the sender or receiver is forked, not synced, or otherwise not aware of...


How can I setup alerts or other actions when I win a staking or masternode reward?

We get many questions about getting an email or text when a reward is won. This process may becom...


Automatic zPIV minting and zPIV backup requirements

What is the automint? As of PIVX Core v3.0 your wallet will automatically mint about 10% of your...


Which wallet download do I need?

This page is here to help you choose your correct wallet download from the PIVX wallet download p...


How Do I Open my Wallet Configuration file on a Mac?

MacOS has no default program association with the .conf file type; this prevent the PIVX Wallet a...


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